In order to run a successful tuckshop a team of dedicated and suitably experienced staff is essential. The size of the team will vary widely based on the size of the school and tuckshop operation, as well as the availability of volunteers.

Our member content below includes templates for best practice in recruitment, orientation and maintenance of staff.

Other useful resources

State Schools

Award September 2018

A copy of the full award effective September 1 2016 for Queensland state school canteen convenors. A summary sheet will be made available as soon as possible.

A copy of the complete award for Queensland state school canteen convenors. This document should be accessible to employees in the workplace.

The Department of Justice and the Attorney-General continues to support employers and employees that remain in the State system and has an Industrial Relations Services Unit to provide advice. They can be contacted on 07 34069999 (leave a message and your call will be returned), or email .

Independent and Catholic Schools

From 1 January 2010, modern awards apply in most workplaces. The commencement of modern awards means that there have been changes to minimum terms and conditions for many employees. The changes vary by State, industry and employer. Visit to locate information about the most suitable award for you.

Other useful sites

Industrial Relations

Queensland Industrial Relations Commission (QIRC)
The official publisher of decisions, awards, agreements, amendments, notices, orders and other documents of the Industrial Court of Queensland (ICQ), the QIRC and the Industrial Registrar.

The Department of Justice
Information on your rights and obligations as an employee and as an employer. Information also includes details on reporting workplace incidents, how to request an inspection and training packages available. Contact details: 07 34069999 or email

Support Services

P&Cs Queensland
Support to P&C Associations and include guidelines on employment in their operations manual and regular updates on their website and through their ParentTalk magazine.

Queensland Working Womens Service
A free, confidential and supportive service to help women with work related matters. Freecall 1800 621 458

United Voice
United Voice members work in a wide range of occupations including hospitality, property services, health, manufacturing and community services. Members can access a range of services including free advice on work related matters. Freecall 1800 065 885

Shop, Distributors and Allied Employees Association
SDA members include retail shop assistants, cooks and fast food employees who can access a range of services including assistance and representation with workplace issues. Phone No.: 07 3833 9500 or 1800 657 141


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