In order to run a successful tuckshop a team of dedicated and suitably experienced staff is essential. The size of the team will vary widely based on the size of the school and tuckshop operation, as well as the availability of volunteers.

Our member content below includes templates for best practice in recruitment, orientation and maintenance of staff.

Other useful resources

State Schools

Award September 2019

A copy of the full award effective September 1 2019 for Queensland state school canteen convenors.

A copy of the complete award for Queensland state school canteen convenors. This document should be accessible to employees in the workplace.

The Department of Justice and the Attorney-General continues to support employers and employees that remain in the State system and has an Industrial Relations Services Unit to provide advice. They can be contacted on 07 34069999 (leave a message and your call will be returned), or email .

Independent and Catholic Schools

From 1 January 2010, modern awards apply in most workplaces. The commencement of modern awards means that there have been changes to minimum terms and conditions for many employees. The changes vary by State, industry and employer. Visit to locate information about the most suitable award for you.

Other useful sites

Industrial Relations

Queensland Industrial Relations Commission (QIRC)
The official publisher of decisions, awards, agreements, amendments, notices, orders and other documents of the Industrial Court of Queensland (ICQ), the QIRC and the Industrial Registrar.

The Department of Justice
Information on your rights and obligations as an employee and as an employer. Information also includes details on reporting workplace incidents, how to request an inspection and training packages available. Contact details: 07 34069999 or email

Support Services

P&Cs Queensland
Support to P&C Associations and include guidelines on employment in their operations manual and regular updates on their website and through their ParentTalk magazine.

Queensland Working Womens Service
A free, confidential and supportive service to help women with work related matters. Freecall 1800 621 458

United Voice
United Voice members work in a wide range of occupations including hospitality, property services, health, manufacturing and community services. Members can access a range of services including free advice on work related matters. Freecall 1800 065 885

Shop, Distributors and Allied Employees Association
SDA members include retail shop assistants, cooks and fast food employees who can access a range of services including assistance and representation with workplace issues. Phone No.: 07 3833 9500 or 1800 657 141

Celebrating your tuckshop

The first Friday in November each year is Tuckshop Day! This is the time to celebrate the hard work of tuckshop staff, volunteers and management in running your tuckshop. Use the opportunity to celebrate what’s unique about your tuckshop. Ideas include;

  • Morning tea to acknowledge tuckshop staff and volunteers
  • Thank you cards/videos or posters from students
  • Present flowers on assembly
  • Post on the school/P&C/P&F Facebook page and newsletter
  • Present with a new apron
  • Donate new equipment to tuckshop

There are resources and templates for thank you certificates available on the Department of Education website. 

QAST has also developed some template certificates for our members to use in 2019. Download yours below and print or add in a personal message for staff;

tuckshop day star certificate

tuckshop day thank you blue 2019

tuckshop day 2019 certificate bunting

Better yet – create your own personalised certificates! There are hundreds of templates available on Canva, a website filled with free graphic design resources that we have used to produce the above examples.

Photo Competition

On Tuckshop Day we run the annual Facebook Photo Competition, look out for more details in 2019.  The winner of the 2018 Facebook Photo Competition was Ormiston State School.


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