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Employment Support Services and Award

State Schools

The full Award effective September 1 2021, for Queensland state school canteen convenors. This document should be accessible to employees in the workplace.

Independent and Catholic Schools

From 1 January 2010, modern awards apply in most workplaces. The commencement of modern awards means that there have been changes to minimum terms and conditions for many employees. The changes vary by State, industry and employer. Visit Fair Work to locate information about the most suitable award for you.

Industrial Relations Queensland Industrial Relations Commission (QIRC)

The official publisher of decisions, awards, agreements, amendments, notices, orders and other documents of the Industrial Court of Queensland (ICQ), the QIRC and the Industrial Registrar.

The Department of Justice

The Department of Justice and the Attorney-General continues to support employers and employees that remain in the State system and has an Industrial Relations Services Unit to provide advice and information on your rights and obligations as an employee and as an employer. Information also includes details on reporting workplace incidents, how to request an inspection and training packages available. Contact details: 07 34069999 or email .

Support Services

P&Cs Queensland

Support to P&C Associations and include guidelines on employment in their operations manual and regular updates on their website and through their Parent Talk magazine. P&C’S Qld also have a HR Support Service.

Queensland Working Women’s Service

A free, confidential and supportive service to help women with work related matters. Freecall 1800 621 458 Monday, Wednesday and Friday 9am to 1pm.

United Workers Union (previously United Voice)

Members work in a wide range of occupations including hospitality, education, security, health, manufacturing and community services. Members can access a range of services including free advice on work related matters. Members can contact the Qld team on 1800065885 or contact (02) 82043001 for information on membership benefits and cost.

Shop, Distributors and Allied Employees Association (SDA Union)

SDA members include retail shop assistants, cooks and fast food employees who can access a range of services including assistance and representation with workplace issues. Contact the Queensland branch on 07 3833 9500 or 1800 657 141

Resource Downloads
Award and support services fact sheet
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26 September 2021

347 Old Cleveland Road
QLD 4151

Phone: (07) 3324 1511

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