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Policies and Procedures Resources

Why have policies and procedures in the tuckshop?

Murphy’s First Law states that “Anything that can go wrong will go wrong” and this a true adage in the school tuckshop.

As a rule, a policy sets out the “why” behind an action, while a procedure explains the “how”. They take the “personal” out of decisions and ways of doing things. They are what you fall back on instead of “well, we’ve just always done it that way”. They cover you when things go wrong; so it’s important to have them in place.

Every tuckshop needs policies and procedures to operate effectively and successfully. They guide how the tuckshop operates and can reduce the risk of liability. In addition, they promote consistency for both employees and the school community. It also helps when there is a change of staff.

The below policies and procedures are able to be personalised and modified to suit your unique business.

Use our Policies and Procedures Checklist to guide what you implement in your tuckshop, as well as our Policy Template to help you develop your suite of policies.

Policies and Procedures Resources

Handwashing is one of the most important steps in keeping food safe and must be done thoroughly and regularly throughout...

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Under the Australia New Zealand Food Standards Code – Food Safety Standard 3.2.2: Food Safety Practices and General Requirements,...

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Safe chemical storage in the Tuckshop is crucial to the safety and wellbeing of students, Tuckshop staff and volunteers....

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Why have goals? It is important to take the time to establish goals for your tuckshop. This could be done as part of a broader...

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If you don’t plan, you plan to fail. Tuckshop staff need to plan ahead for the last week of each term and the school year. This...

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Man's hand puts pen to paper on a clipboard, to sign a form, make a list, or fill out information.
All incoming food should be checked to ensure that it meets your criteria. If stock is received and is out of date, contaminated...

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Keeping high-risk foods under temperature control means minimising time spent in the Danger Zone (5 to 60 degrees C). Part...

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Dishes can pile up quickly in your tuckshop, but they’re actually pretty easy to clean. If you don’t have a commercial...

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Effective communication between staff and the managing body is important in any organisation. Establish appropriate...

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A risk assessment is a comprehensive review of your workplace to identify anything that may cause harm. Hazards can include...

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As a parent or carer, you can express dissatisfaction with the service or action of the Department of Education, such as...

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Performance Review
A performance review is a formal assessment in which a manager evaluates an employee’s work performance, identifies...

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Some schools allow students to volunteer for a selection of jobs in the tuckshop. However, always check with your insurance...

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To work or volunteer in regulated child-related employment or operate a regulated child-related business in Queensland,...

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